Category Archives: Quality measurement

Quality measurement

Hospital execs largely clueless about patient experience

Posted on April 26, 2011 by Katherine Rourke

Just caught the results of a study looking at patient experience in hospitals, and I’ve got to say, it doesn’t reflect well on hospital executives. The study, by The Beryl Institute, concluded that execs rank patient experience as one of … Continue reading →

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Would you feel safe in this ugly lobby?

Posted on November 21, 2010 by Katherine Rourke

Folks, I’ll never forget that night.  Led gently by my worried husband, who was a bit concerned about my ability to keep breathing, I walked into the lobby of a mid-sized, plain-vanilla 100-odd bed community hospital in my neighborhood. I … Continue reading →

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Meaningful Use: What is it good for? A lot of smoke and mirrors

Posted on November 19, 2010 by Katherine Rourke

Meaningful Use?  Whoa! Good God y’all! What is it good for?  Very, very little. Sing it again… OK, maybe it’s the greatest idea in the history of health IT, or maybe it’s a good idea gone terribly, terribly wrong (my theory), but it … Continue reading →

Posted in EHRs, EMRs, health it, hospital administration, hospital transformation, politics, Quality measurement | Tagged , , , , | Comments Off

Tweet roundup: Data loss at Thomas Jefferson, med records found in dump

Posted on August 15, 2010 by Katherine Rourke

Happy weekend!  Here’s a group of tweets from the past few days that might be worth a second look.  If you have tweets you’d like to see in our roundup please feel free to share them. Cheers, Anne Z. ____________________________________________________________ … Continue reading →

Posted in EMRs, health it, hospital administration, hospital marketing, hospital operations, Quality measurement, security, social media | Tagged , , , , | Comments Off