Monthly Archives: August 2010

NYC's shame: Psychiatric nightmare continues

Posted on August 22, 2010 by Katherine Rourke

Don’t take my word for it: read this well-researched piece from the New York Daily News and tell me why there’s a single senior manager still in place at HHC, much less King’s County. Continue reading →

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Data from the Kaiser rollout – better than expected?

Posted on August 21, 2010 by Katherine Rourke

A few years ago, Kaiser caught a lot of heat for what was reputed to be a $3 billion EMR installation. Today, after four more years, Kaiser’s EMR rollout is old news. But even though it hit full stride in 2006 or so, it was such big news that the echoes still remain. So here you have what may be some data from those tumultuous times. Continue reading →

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Possible Kaiser data, tomorrow, straight from the whistleblower's mouth

Posted on August 19, 2010 by Katherine Rourke

OK, guys, if you know anything I don’t about the machinations around the $3 billion (or $5 billion, name your number) installation of Kaiser’s Epic EMR, now’s the time to share.  I say that because tomorrow, I’m going to pull … Continue reading →

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Tweet roundup: Data loss at Thomas Jefferson, med records found in dump

Posted on August 15, 2010 by Katherine Rourke

Happy weekend!  Here’s a group of tweets from the past few days that might be worth a second look.  If you have tweets you’d like to see in our roundup please feel free to share them. Cheers, Anne Z. ____________________________________________________________ … Continue reading →

Posted in EMRs, health it, hospital administration, hospital marketing, hospital operations, Quality measurement, security, social media | Tagged , , , , | Comments Off

Oops, he did it again; Rick Scott's history repeats itself

Posted on August 13, 2010 by Katherine Rourke

Rick Scott’s urgent care company Solantic has been accused Medicare fraud and misuse of physician licenses, charges which could derail his bid to become governor of Florida. Continue reading →

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Kaiser, the whistleblower and the $3 billion EMR

Posted on August 10, 2010 by Katherine Rourke

If you had to guess, Kaiser’s $3 billion EMR a good investment? Do you believe that the Kaiser HealthConnect system will be a greater success with patients than clinician? And if clinicians are still using it at gunpoint, should Kaiser shift gears entirely and focus on patient access? Continue reading →

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Come on, hospitals! Put the social media pieces together!

Posted on August 9, 2010 by Katherine Rourke

It’s time to build social media efforts around a central goal, that of making your key audiences feel connected to your facility. Not informed about what you’re up to (most people who read don’t care about your new parking tower), not educated (there’s a place for that and it’s usually called WebMD) but connected. Continue reading →

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If hospitals aren't adding patients, they're screwed

Posted on August 9, 2010 by Katherine Rourke

About a week ago, Standard & Poor’s reported that hospital finances looked better last year than they did 2008.  Hospitals are showing “signs of stabilization,” thanks in large part to three factors: Aggressive cost-cutting Improved revenue cycle performance Better returns … Continue reading →

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Video: The future, pharma-style

Posted on August 6, 2010 by Katherine Rourke

With social media demanding a new approach to reaching audiences — a voice that suggests and guides, rather than pitches — expect to see pharms do a lot more indirect selling. Continue reading →

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Proposition 8: A warning to hospitals

Posted on August 6, 2010 by Katherine Rourke

Hospital leaders, it’s time to begin training your staff that discriminatory treatment of gays and lesbians won’t be tolerated, any more than they’d be permitted to kick Latino dads out of their wives’ rooms or refuse to take medical histories from Asians. Continue reading →

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