CHIME and KLAS Partner to Support HIT Industry Performance

SAN ANTONIO, TX, October 30, 2014 - The College of Healthcare Information Management Executives (CHIME) announced today it has formed a partnership with KLAS Enterprises, the research leader in measuring vendor performance for providers in the field of healthcare IT.

The partnership between CHIME and KLAS, effective January 1, 2015, is designed to accelerate and enhance industry performance and support all stakeholders in a rapid new era of healthcare transformation. The partnership, announced today from the CHIME14 Fall CIO Forum in San Antonio, will include expanded research, benchmarking, award collaboration, and advocacy support.

“Like KLAS, CHIME is dedicated to helping our members and vendor partners perform at the highest level,” said CHIME Board Chair Randy McCleese, FCHIME, LCHIME, CHCIO. “This mutually beneficial partnership will help strengthen our commitment to industry high-standards in patient care quality, efficiency and safety.”

“Providers want to be heard and counted,” added Kent Gale, Founder of KLAS. “Working together with CHIME, we can better amplify the provider voice to help healthcare vendors align their delivery to achieve provider organization success.”

Under the terms of the partnership, KLAS will serve as CHIME’s primary research organization, and KLAS will work closely with CHIME for best practice information sharing and healthcare information technology research.

“We are thrilled to collaborate with the industry research professionals of KLAS who have made a superb contribution to healthcare IT performance and standards,” said CHIME President and CEO Russell P. Branzell, FCHIME, CHCIO. “Our members, together with KLAS, will help foster industry excellence and drive healthcare transformation forward.”

The College of Healthcare Information Management Executives (CHIME) is an executive organization dedicated to serving chief information officers and other senior healthcare IT leaders. With more than 1,400 CIO members and over 140 healthcare IT vendors and professional services firms, CHIME provides a highly interactive, trusted environment enabling senior professional and industry leaders to collaborate; exchange best practices; address professional development needs; and advocate the effective use of information management to improve the health and healthcare in the communities they serve. For more information, please visit

About KLAS

KLAS is a research firm on a global mission to improve healthcare delivery by enabling providers to be heard and to be counted. Working with thousands of healthcare executives and clinicians, KLAS gathers data on software, services, medical equipment, and infrastructure systems to deliver timely reports, trends, and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. KLAS was founded in 1996 and has maintained a commitment to being honest, accurate and impartial.Follow KLAS on Twitter at or call 1-800-920-4109.
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How Can Organizations Leverage the Increased Specificity of ICD-10 Codes?

Edifecs did a survey of more than 450 healthcare industry representatives to find out how they plan to use the increased specificity of ICD-10 codes. Here are the results of their survey:

What do you think of these areas of ICD-10 benefit? How does your organization plan to benefit from ICD-10 coding?

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Sometimes the Best Fitness Solutions are Low Tech Tech Hacks

Simple Low Tech Fitness Solution

I got this image from Sarah Bennight (@sarahbennight). I love her simple motivation methodology using her phone’s built in alarm system. Sometimes we try and make mobile health too complicated. Simple, but effective will probably work out better.

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eClinicalWorks Chooses Exostar’s New Identity Proofing and Second Factor Credential Authentication Service

ProviderPass Meets Security and Regulatory Compliance Requirements Necessary for Electronic Prescribing of Controlled Substances

HERNDON, VA, and WESTBOROUGH, MA, October 29, 2014Exostar, an innovative information technology company offering cloud-based solutions that enable secure, cost-effective business-to-business collaboration, today announced the general availability of its new turn-key, Software-as-a-Service (SaaS) identity proofing and second factor credential authentication solution, ProviderPasseClinicalWorks, a leader in ambulatory healthcare IT solutions, has selected ProviderPass to expand its comprehensive electronic health records (EHR) product suite to include electronic prescribing of controlled substances (EPCS).

The Drug Enforcement Administration (DEA) created strict technical EPCS requirements to help combat the prescription drug abuse epidemic.  Healthcare providers who wish to e-prescribe controlled substances must complete a stringent identity proofing process and present a high-assurance digital credential to verify their identity and digital signature when they submit a prescription.

With ProviderPass, eClinicalWorks will deliver easy-to-use, innovative, affordable EPCS functionality to its customers, which include large hospital systems; large and small health systems; large, medium, small, and solo provider practices; correctional health services; and community health centers throughout the U.S.

“We wanted to deploy an EPCS capability that preserved a consistent end-user experience for our customers and met current and anticipated DEA requirements,” said Jinesh Gandhi, partner operations at eClinicalWorks.  “Exostar’s legacy in the aerospace and defense industry, known for the depth and breadth of its security and compliance requirements, was a critical factor in our decision.  That, along with their turn-key SaaS business model and proven track record credentialing organizations with tens of thousands of users, gave us confidence we would meet our objectives and obtain a competitive advantage.”

Exostar’s ProviderPass includes remote identity proofing conducted in conjunction with Experian or via live web cam video.  Individuals purchase a one-time password (OTP) hardware token through Exostar’s web store.  eClinicalWorks customers use its EHR system in tandem with an activated OTP token to seamlessly e-prescribe controlled substances.

Exostar is a full-service Credential Service Provider certified by the SAFE-BioPharma Association to meet the National Institute of Standards and Technology’s 800-63 Level 3 standard mandated by the DEA.  Because SAFE-BioPharma is a U.S. Government-approved Trust Framework Provider, ProviderPass also aligns with U.S. Federal Identity and Credentialing Access Management (FICAM) requirements.

“eClinicalWorks clearly understands how EPCS simultaneously can improve patient outcomes, mitigate the illicit distribution of controlled substances, and enable providers to more efficiently and effectively focus on patient care,” said Vijay Takanti, Exostar’s Vice President of Security and Collaboration Solutions.  “We believe other health IT vendors will follow the lead of eClinicalWorks and turn to our ProviderPass service offering to enhance the security of their EHR solutions for EPCS and other use cases where identity verification and information protection are priorities.”

About Exostar

Exostar powers secure business-to-business information sharing, collaboration and business process integration throughout the value chain.  Exostar supports the complex trading needs of many of the world’s largest companies in aerospace and defense, life sciences, and other industries.  Exostar’s cloud-based identity assurance products and business applications reduce risk, improve agility and strengthen trading partner relationships and profitability for over 100,000 companies in 150 countries worldwide.  The Exostar community includes market leaders such as AstraZeneca, BAE Systems, Bell Helicopter, The Boeing Company, Computer Sciences Corporation, Lockheed Martin Corp., Merck, Newport News Shipbuilding, Northrop Grumman, Raytheon Co. and Rolls-Royce.  For more information, please visit

About eClinicalWorks

eClinicalWorks® is a privately-held leader in ambulatory healthcare IT solutions. With physicians across all 50 states using its solutions, customers include ACOs, physician practices, out-patient departments of hospitals, community health centers, departments of health and convenient care clinics. Ten eClinicalWorks customers have received the prestigious HIMSS Davies Awards during the past six years, honoring excellence in electronic health record implementation. The company is second largest in the country for e-prescribing. Based in Westborough, Mass., eClinicalWorks has additional offices in New York City, Chicago, California and Georgia. For more information, please visit, Facebook, Twitter or call 866-888-6929.

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Hospital of the Rising Sun Video – CT Lin, MD at #CHIME14

I always love when a doctor pulls out a guitar (or in this case a ukulele) and sings a healthcare IT parody song. You can see my full list of funny healthcare IT videos. This one is by Dr. CT Lin from Colorado at CHIME 2014:

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Looking forward to the CHIME Fall Forum

Tomorrow I’ll be heading to the CHIME Fall Forum. It’s the premiere meeting of healthcare CIOs. I love the opportunity to sit down with CIO’s and talk about what’s happening with them. The event is in San Antonio, so let me know if you’ll be there so we can meet and say hi.

I think the topics are going to be pretty predictable at the event. I’m sure there will be plenty of meaningful use and ICD-10 discussions, but I think that analytics and what they’re doing with it will also be extremely popular. I’m also interested to hear what people are doing as far as security and privacy. Things like the Bash vulnerability were a major deal and I’ll be interested to see if people really dealt with it appropriately. I’m afraid I’ll meet some who ask me what vulnerability I’m talking about. That will be sad, very sad.

What do you think are the hot topics in healthcare IT? I’m interested to know if these hospital CIOs can focus on anything but the regulatory related projects. If they are, I’ll be interested to hear what projects they are taking on next. Are they doing secure text messaging? Are they focused on revenue cycle? What about patient engagement?

The battle to stay on top of everything that’s happening in healthcare IT never ends. I’ll be interested to hear where the battle is heading next. If you have thoughts, I’d love to hear them in the comments.

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Kareo Secures $15 Million in Mezzanine Debt from Escalate Capital Partners

Latest investment brings total capital raised in 2014 to $47MM, new capital will be used to further expand Kareo’s cloud-based solutions for independent physicians

Irvine, CAOctober 24, 2014 Kareo, the leading provider of cloud-based medical office software for small medical practices, today announced that it has received $15 million in mezzanine debt from Escalate Capital Partners, an institutionally backed mezzanine fund that invests in high growth companies in the technology, healthcare and Software-as-a-Service (SaaS) industries. In 2014, Kareo has secured a total of $47 million in funding, reinforcing the company’s unprecedented growth and further enhancing Kareo’s role as the independent physician’s trusted partner.

Kareo enables independent physicians and their staff to streamline patient engagement, clinical documentation, billing, and other critical administrative processes in order to focus on what matters most—providing quality patient care. The $15 million in new growth capital will be used to further expand Kareo’s reach and deepen its solution set to meet inevitable demand due to patient-driven shifts in the industry, while accelerating the development and innovation of the company’s cloud-based technology.

“The shift toward consumer-driven care is continuing to gain momentum,” says Dan Rodrigues, founder and CEO of Kareo, “and we believe that independent practices are uniquely positioned to benefit from this trend and provide the most appropriate and highest quality care to patients. We are delighted to have the backing and confidence of Escalate as we further enhance our products to better support small practices.”

Kareo’s mission has been affirmed by its significant growth. The company has been consistently recognized as one of the fastest growing private companies in the U.S., realizing a 552 percent increase in revenue over the past three years. The company now serves more than 25,000 healthcare providers with its award-winning EHR, practice management and billing services platform, and is adding more than 500 provider customers per month.

“Kareo’s unique business model and market-leading solutions are changing the game in healthcare IT,” says Ross Cockrell, managing director at Escalate Capital Partners. “There is considerable market opportunity for Kareo as independent physicians provide the majority of patient care in the United States. And with increasing focus on fee-for-quality reimbursement models, this trend will likely continue. Kareo is well poised to sustain its growth record and we are excited to be a part of its continued success.”

The latest financing brings Kareo’s total capital raised to $90 million. New investor Escalate Capital Partners joins Kareo’s group of top-tier institutional investors which also include OpenView Venture Partners, Greenspring Associates, Stripes Group, Silicon Valley Bank and Western Technology Investments.

About Kareo

Kareo is the only cloud-based medical office software and services platform purpose-built for small practices. At Kareo, we believe that, with the right tools and support, small practices can do big things. We offer an integrated solution of products and services designed to help physicians get paid faster, run their business smarter, and provide better care. Our practice management softwarebilling services, and free, award-winning fully certified EHR help more than 25,000 medical providers more efficiently manage the business and clinical sides of their practice. Kareo has received extensive industry recognition, including the Deloitte Technology Fast 500, Inc. 500/5000, Forbes Top 100 Most Promising Companies, and Black Book #1 Integrated EHR, Practice Management and Billing Vendor. Headquartered in Irvine, California, the Kareo mission is to help providers spend their time focused on patients, not paperwork. For more information, visit

About Escalate Capital Partners

Escalate Capital Partners is an institutionally backed mezzanine fund that invests in high growth companies and is an ideal partner at the critical growth phase in a company’s lifecycle, offering patient capital tailored to each company’s unique needs. Escalate Capital has built a track record as a valued and committed partner through periods of robust growth and economic uncertainty. The Escalate Capital investment team has a combined 75+ years of experience and has invested more than $2 billion in over 500 companies.

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Just Epic Salary Info Survey

One of our most popular posts was one about Epic Salaries. Although, that was focused on what Epic payed its employees. Many people are interested in what Epic experts are getting paid as full time employees at hospitals or as Epic EHR consultants.

In an effort to better understand what Epic experts can expect to get paid, someone has put together a survey they call JESI (Just Epic Salary Information). I love transparency and so I want to support their efforts to gather as many Epic Salaries as possible. So, if you are an Epic expert, help us out and fill out the quick Epic Salary Information form. Don’t worry. They don’t ask for your contact information, organization name, or anything else.

The other reason I want to support this effort is that all of the aggregate information will be published for free on I’ll be interested to see the results of the survey.

Do you know of any other sources of Epic salary information? How do you decide what you pay your Epic experts?

This also reminds me of a recent discussion I had. This hospital CIO told me that they were talking with their doctor about their Epic implementation. The doctor was complaining about how much time they were spending to get Epic working the right way. The doctor asked why some Epic consultants couldn’t just do this for him. Turns out, the doctor was the cheap resource. Having an Epic consultant do it, would have been much more expensive. Doctors don’t hear that very often.

Posted in Hospital EHR, Hospital EHR Company, Hospital EHR Vendor, Hospital Electronic Health Record, Hospital Electronic Medical Record, Hospital EMR, Hospital EMR Company, Hospital Healthcare IT | Tagged , , , | Comments Off

M*Modal Announces New Chief Executive Officer

Franklin, Tenn. – October 23, 2014  – M*Modal, a leading provider of clinical documentation and Speech Understanding™ solutions, today announced that healthcare IT industry veteran Scott MacKenzie has joined the company as Chief Executive Officer and a member of M*Modal’s Board of Directors.

“Scott brings more than 25 years of experience in healthcare and information technology, with a successful track record in driving operational execution and helping companies leverage their core assets to create growth and value,” said Jeffrey Goldberg, Chair of the Board at M*Modal. “M*Modal continues to be at the forefront of clinical documentation and technology-enabled services, and we are confident that Scott’s leadership will help strengthen the company for long-term success.”

Mr. MacKenzie joins M*Modal having served as CEO of Passport Health Communications, which was purchased by Experian in 2013. Since the acquisition, he has been President of Experian Health, a leading healthcare revenue cycle solutions provider. Prior to Passport, Mr. MacKenzie was part of McKesson Corporation as President of RelayHealth Pharmacy Solutions. He also held executive positions at Cerner Corporation, where he ran its Providing Care business unit focused on physician, nurse, pharmacist and consumer electronic health record (EHR) software.

“M*Modal has a unique combination of talent, assets and relationships that creates tremendous potential in how it can impact healthcare and serve customers,” said Mr. MacKenzie. “I am joining M*Modal at a time when the company is positioned for change and the market is open to solutions that improve productivity and leverage technology investments. I look forward to working with M*Modal’s talented team to deliver on its vision to be the industry’s best clinical documentation provider.”

M*Modal is focused on increasing the productivity of healthcare providers using a combination of technology and services to improve clinical documentation and allow physicians to focus on their patients. M*Modal augments EHR investments by improving the accuracy and expediency of input and the fluency of collaborative information exchange.

About M*Modal

M*Modal is a leading healthcare technology provider of advanced clinical documentation solutions, enabling hospitals and physicians to enrich the content of patient electronic health records (EHR) for improved healthcare and comprehensive billing integrity. As one of the largest clinical transcription service providers in the U.S., with a global network of medical editors, M*Modal also provides advanced cloud-based Speech Understanding™ technology and data analytics that enable physicians and clinicians to include the context of their patient narratives into electronic health records in a single step, further enhancing their productivity and the cost-saving efficiency and quality of patient care at the point of care. For more information, please visit, Twitter, Facebook and YouTube.

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CHIME Launches Two New Organizations to Serve Professional Needs of Chief Technology Officers and Chief Application Officers in Healthcare

ANN ARBOR, MI, October 23, 2014The College of Healthcare Information Management Executives (CHIME) announced today the launch of two new organizations to serve the education and professional development needs of healthcare executives in senior technology and application roles.

The Association for Executives in Healthcare Information Technology (AEHIT) and the Association for Executives in Healthcare Information Applications (AEHIA) are the first professional organizations representing chief technology officers (CTOs) and chief application officers (CAOs) in the healthcare setting. Formed to address an unmet need in the industry, AEHIT and AEHIA will provide educational resources on important healthcare technology and IT application-focused issues, as well as an environment where CTOs and CAOs can communicate with, inform, and educate one another. These follow the recent creation and launch of AEHIS, the Association for Executives in Healthcare Information Security to serve healthcare CSOs.

“With the establishment of these two new organizations, CHIME has taken an active role in providing these healthcare leaders an opportunity to pool their collective knowledge and advance their skills,” said CHIME Board Chair Randy McCleese, FCHIME, LCHIME, CHCIO. “CIOs are increasingly relying on leaders like CTOs, CAOs and CSOs in order to deliver and manage a complex technology environment, so collaboration among these highly-accomplished individuals is essential to furthering industry solutions and opportunities.”

“Both of these new organizations will help strengthen the CTO and CAO roles in order to meet the challenges created by the rapid and unprecedented changes in healthcare technology,” said CHIME Executive Vice President of Membership and Professional Development George W. McCulloch, FCHIME, CHCIO. “Our goal is to provide the education and collaboration necessary for these leaders so they can solve issues, share best-practices, and form meaningful, supportive relationships with their peers.”

AEHIT and AEHIA will operate as separate membership associations under the umbrella of CHIME, a professional organization dedicated to serving healthcare chief information officers (CIOs) and other senior IT leaders. AEHIT and AEHIA members will benefit from CHIME’s twenty-two year history in delivering valuable, high-quality leadership education and networking opportunities.

“CHIME is committed to not only supporting healthcare CIOs, but also those on the CIO’s executive team,” said CHIME President and CEO Russell P. Branzell, FCHIME, CHCIO. “The CHIME Board recognized our industry’s need for the professional development and peer-to-peer needs of CTOs and CAOs, where professional development educational resources for these individuals were lacking.”

Interested CTOs and CAOs that apply and are accepted before December 31, 2014 will be recognized as founding members and will receive a one-year complimentary membership. For more information, please visit and

The College of Healthcare Information Management Executives (CHIME) is an executive organization dedicated to serving chief information officers and other senior healthcare IT leaders. With more than 1,400 CIO members and over 140 healthcare IT vendors and professional services firms, CHIME provides a highly interactive, trusted environment enabling senior professional and industry leaders to collaborate; exchange best practices; address professional development needs; and advocate the effective use of information management to improve the health and healthcare in the communities they serve. For more information, please visit

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